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Privacy Privacy Policy

Privacy Policy

This policy explains what data we collect, how we use it, and your choices when using the SOR Search application.

Effective date: 2026-03-03
Last updated: 2026-03-03
Data processed
Documents & extracted fields
Storage
Temporary cache + OneDrive outputs
Your control
You choose what to upload/search

Contents

1. Information We Collect
2. How We Use Information
3. Sharing & Disclosures
4. Data Retention
5. Security
6. Your Rights & Choices
7. Third-Party Services
8. Contact
If you have questions, reach out to the contact listed below.

1. Information We Collect

  • Account/session data: basic session identifiers used to keep you logged in.
  • Documents & inputs: the files you search (e.g., PDF, DOCX, XLSX) and keywords you submit.
  • Extracted results: item codes, descriptions, units, and rates derived from your documents.
  • Operational logs: timestamps, error logs, and performance diagnostics to run and improve the service.

2. How We Use Information

  • To perform search and extraction and display results to you.
  • To generate output files (e.g., Excel) and save them to your configured storage (e.g., OneDrive).
  • To troubleshoot issues, monitor performance, and improve accuracy.
  • To enable requested integrations (e.g., creating QuickBooks estimates) when you click those actions.

3. Sharing & Disclosures

We do not sell your data. We may share data only:

  • With service providers needed to operate the app (e.g., cloud hosting, storage).
  • With integrated platforms you configure (e.g., OneDrive/SharePoint, QuickBooks).
  • When required by law or to protect rights, security, and integrity.

4. Data Retention

  • Temporary cache: search results may be cached for performance and cleared when you click “Clear”.
  • Output files: saved in your OneDrive/SharePoint location until you delete them (and/or per your org policy).
  • Logs: retained for a limited time for security and debugging.

5. Security

We use standard security practices such as access control, secure transport (HTTPS), and credential-based authentication for integrations. No system is 100% secure; please use strong credentials and follow your organization’s policies.

6. Your Rights & Choices

  • You can clear cached results using the “Clear” button.
  • You can delete output files from your OneDrive/SharePoint storage.
  • You can request access, correction, or deletion of personal data where applicable.

7. Third-Party Services

Integrations such as Microsoft OneDrive/SharePoint and QuickBooks process data under their own policies and terms. Please review those policies if you have concerns.

8. Contact

For privacy questions or requests, contact:

Privacy Contact: admin@siw.sg
Company: Smart iLab Works (SiW)

This template is provided for general informational use. Consider legal review for production use.